09bit Privacy Policy
We are committed to protecting your personal information and being transparent about how your data is handled on the 09bit platform.
Last updated: January 2026
Important Notice: This Privacy Policy applies to all users of 09bit who access our platform from Bangladesh or any other jurisdiction. By continuing to use our services, you acknowledge that you have read and understood this policy in its entirety.
09bit operates as an online casino and sports betting platform serving the Bangladeshi market. We recognise that the trust you place in us when sharing your personal data is a serious responsibility. This Privacy Policy explains in plain language what information we gather, why we need it, how it is stored, who may access it, and what controls you have over it.
This policy is written in clear English and is intended to be accessible to all our players, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. If you have any questions about how we handle your data, please contact our support team using the email address at the bottom of this page.
Our Privacy Commitments
Information We Collect
We collect two broad categories of information: data you actively provide to us, and data we gather automatically as you use the platform. Below is a transparent account of both.
Information You Provide Directly
- Full name, date of birth, and national identity information provided during account registration.
- Email address and mobile number used to set up and verify your account.
- Financial details associated with your chosen payment method, such as your bKash or Nagad mobile banking number.
- Identity verification documents such as national ID (NID), passport, or driving licence, where required for KYC compliance.
- Correspondence you send to our support team, including complaint and dispute records.
Information Collected Automatically
- Device information including device type, operating system, browser version, and unique device identifiers.
- IP address and approximate geographic location, used for fraud prevention and regulatory compliance.
- Browsing behaviour on our platform: pages visited, games played, bet history, session duration, and click patterns.
- Cookie data and similar tracking technologies that help us remember your preferences and improve site performance.
How We Use Your Information
The personal data we hold about you is used exclusively to operate, improve, and safeguard the 09bit platform and the services we provide. The specific purposes are:
- Account creation and management: verifying your identity, processing registrations, and maintaining your account in good standing.
- Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer methods in Bangladesh.
- Fraud prevention and security: monitoring for suspicious activity, protecting player funds, and complying with anti-money-laundering obligations.
- Customer support: responding to your queries, resolving disputes, and keeping records of interactions for quality assurance.
- Platform improvement: analysing usage patterns and player feedback to improve game selection, site navigation, and overall user experience.
- Responsible gaming: identifying patterns that may indicate problem gambling, and delivering self-exclusion and limit-setting tools in compliance with responsible gaming standards.
We do not use your data for automated decision-making that produces legal or similarly significant effects without providing you with a mechanism to contest such decisions.
Sharing Your Information
09bit does not sell, rent, or trade your personal data. We share information with third parties only in the limited circumstances described below:
- Service providers: companies that support our infrastructure, payment processing, fraud detection, and customer support tools. These partners are contractually bound to handle your data securely and only for the purposes we specify.
- Legal and regulatory obligations: we may disclose information when required to do so by applicable law, court order, or a competent regulatory authority conducting a lawful investigation.
- Business transfers: if 09bit undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you in advance of any such transfer.
- Aggregated analytics: we may share anonymised, aggregated statistical data with partners for research or business development purposes. This data cannot be used to identify you individually.
Under no circumstances do we share your personal data with unrelated marketing companies, social media platforms, or data brokers without your explicit and informed consent.
Cookies and Tracking Technologies
09bit uses cookies and similar technologies to ensure the platform functions correctly, remember your preferences, and help us understand how players interact with the site. Below is a breakdown of the cookie types we use.
Essential Cookies
These cookies are required for the platform to operate and cannot be disabled. They manage session authentication, keep you logged in securely, and ensure critical security functions work as expected.
Analytical Cookies
We use analytical cookies to understand traffic patterns, popular game categories, and which parts of the site perform best. This data is aggregated and anonymised before use. You may opt out of analytical cookies through your browser settings without affecting core site functionality.
Preference Cookies
Preference cookies remember choices you have made on the site, such as your selected language and display settings. Disabling these cookies means your preferences will not be saved between visits.
Data Security
The security of your personal data is a top priority at 09bit. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, disclosure, or destruction.
SSL Encryption: All data transmitted between your device and our servers is protected using SSL/TLS encryption protocols, the same standard used by global banking institutions.
Our servers are protected by firewalls and regular security audits. Access to personal data is restricted to authorised staff only, on a need-to-know basis. Staff who handle personal data receive regular training on data protection best practices. Despite these measures, no system is entirely infallible. In the unlikely event of a data breach that affects your rights, we will notify you promptly and take all reasonable steps to mitigate harm.
Your Rights Over Your Data
As a user of 09bit, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at the email address provided below.
- Right of access: you may request a copy of the personal data we hold about you at any time.
- Right to rectification: if any data we hold is inaccurate or incomplete, you have the right to request that we correct it.
- Right to erasure: you may request the deletion of your personal data, subject to our legal and regulatory retention obligations.
- Right to restrict processing: in certain circumstances, you may ask us to limit how we use your data while a dispute is being resolved.
- Right to data portability: you may request a structured, machine-readable copy of your data so you can transfer it to another service provider if you wish.
We will respond to all valid data rights requests within a reasonable period. There is no charge for making a request. In cases where a request is manifestly unfounded or excessive, we reserve the right to decline or to charge a reasonable administrative fee.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Account data is typically retained for the duration of your active account plus a further period required for regulatory and audit purposes. When data is no longer required, it is securely deleted or anonymised. Transaction records relating to deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods may be retained for a longer period to comply with financial record-keeping obligations.
Protection of Minors
21+ Only: 09bit is strictly an adults-only platform. Players must be 21 years of age or older to register and use our services. We do not knowingly collect or process personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a user who is under 21 years of age, we will take immediate steps to delete that data from our systems. Parents and guardians who believe their child may have registered on our platform are encouraged to contact us immediately at our support email address.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notice. We encourage you to review this policy periodically. Your continued use of 09bit following the posting of changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 09bit handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
You can also review our related policies and information pages to better understand how 09bit operates and protects its players across Bangladesh.
For privacy enquiries, contact us at: [email protected]
Ready to Play at 09bit?
Now that you understand how we protect your data, explore our full range of games and sports betting markets — all designed for players in Bangladesh.